Lastest CRM News
New Consona Report: Knowledge Management More Effective as Core of Customer Support System
New Whitepaper Makes Case for Implementing Knowledge Management Processes and Technology as Foundation of Customer Experience Management System for DSPs (PRWeb March 02, 2011) Read the full story at http://www.prweb.com/releases/Consona/CRM/prweb8175043.htm
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Adobe Adds Marketing Muscle to CQ5
Adobe recently introduced version 5.4 of its Web Experience Management application, a collection of content and campaign management tools with mobile, social media and multichannel capabilities. It also offers tighter integration with Adobe Online Marketing Suite. The suite is based on the CQ5 content management system Adobe acquired from Day last year.
Read more on E-Commerce Times
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Lastest CRM News
Veon Consulting Recognized as SugarCRM Partner
Veon Consulting and SugarCRM Partner to Advance Customer Value Through SugarCRM’s Commercial Open Source Platform and Flexible Delivery Options (PRWeb December 14, 2010) Read the full story at http://www.prweb.com/releases/sugarcrm/consulting/prweb4890214.htm
Read more on PRWeb
Research and Markets: Customer Relationship Management 2010/11 - Technology Evaluation and Comparison Report
DUBLIN--(BUSINESS WIRE)--Research ...- Free Internet Dating Post-Conference & Virtual Event to Be Held February 24, 2011
Free Internet Dating Post-Conference & Virtual Event to Be Held February 24, 2011
NEW YORK, NY--(Marketwire - February 17, 2011) - Ticonderoga Ventures, Inc. announces the post-conference & virtual business networking event for iDate2011 Miami. The free virtual trade show will be on Thursday, February 24, 2011 from 8:00 AM EST ...
- Neudesic Pulse Version 1.2 Released; Includes Deep Integration With Microsoft Dynamics CRM 2011
Neudesic Pulse Version 1.2 Released; Includes Deep Integration With Microsoft Dynamics CRM 2011
IRVINE, Calif., Feb. 14, 2011 /PRNewswire/ -- Neudesic, the trusted technology partner in business innovation and a Microsoft Gold Certified Partner, today announced the release of Neudesic Pulse version 1.2. Neudesic Pulse is an enterprise social software product ...
- EDL Consulting Announces Breakout Cloud 2 eCommerce Session and Gold Sponsorship for Dreamforce 2010
EDL Consulting Announces Breakout Cloud 2 eCommerce Session and Gold Sponsorship for Dreamforce 2010
EDL Consulting, a national technology firm specializing in eCommerce, and CRM business solutions, today announced their Cloud 2 eCommerce breakout session as well as gold sponsorship of salesforce.com’s Dreamforce 2010 conference.
Read more on PRWeb via Yahoo! News
Critical ...
The Global Association for Contact Center Best Practices & Networking Social CRM Use Case Maturity: Not all of the 18 use cases are market ready
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Don't know how to approach Social CRM? Start with this framework.
This key framework is from the report "Social CRM: The New Rules of Relationship Management" From the Altimeter Group, in March 2010.
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